Customer Care Specialist
August 26, 2024
A company is looking for a Customer Care Specialist.
Key Responsibilities:
Provide world-class customer service on every customer contact
Handle and resolve customer inquiries and complaints efficiently
Mentor and guide other members of the Customer Care team when needed
Required Qualifications:
Ability to multi-task and switch between communication channels effectively
Customer-centric attitude with a focus on providing exceptional service
Proficiency in Microsoft Office Suite and experience with salesforce.com is a plus
Flexibility to adapt to changing work environments and customer needs
Process compliance and adherence to department policies for customer support