FAQ

Frequently Asked Questions

Who are we

  • Our Socials

    We also post on our Social Profiles – So if you want to keep up with New Jobs listings and Jobseeking NEWS, please follow us on Telegram and Twiiter. 

    Telegram > Join us on Telegram 

    Twitter > Join us on Twitter 

Account Creation

  • Free Profile

    Are you looking for a new job or a great employee? Join us today and enjoy our amazing features! Whether you are a Candidate or an Employer, you can sign up for FREE and access our platform. However, if you want to unlock some extra benefits, such as priority listing (BumpIT), jobs posting, or premium support, you can choose one of our affordable packages. Don’t miss this o pportunity and register now!


    ***Please do not send your CV via email or Whatsapp - Once you have create your FREE Candidates profile you can upload your CV in the Candidates Dashboard.

Candidates Profile

  • CV Formats

    We only accept > .pdf, .doc, .docx(word) – NO Pictures or scanned copies. You should also make sure that your CV is readable and well-formatted in the chosen format.

  • Can I send you my CV

    We kindly request you to avoid sending your CV through email or Whatsapp. Instead, you can create a FREE Candidates profile and upload your CV in the Candidates Dashboard. Our staff will not assist you in uploading or creating user profiles.

Orders

  • What are my payment options?

    We accept all the popular payment methods such as IK Pay by IKhoka, and Yoco.

Restricted Access

  • Why can’t I view Candidates contact information! [Employers]

    You are here because most likely you got this error message on a candidates page “You have no package. To contact this user you need click here to subscribe a package.

    Don’t worry, there is an easy fix for this – all you need to do is purchase a Job Hunter Package . Once you’ve completed your purchase you can return to the Candidaes PAGE and then you should view the page without any error messages.

  • Why can’t I view Employers! [Candidates]

    You are here because most likely you got this error message on the employers pagePlease login as candidate to view employer.”

    Don’t worry, there is an easy fix for this – all you need to do is create a FREE Candidate Profile, select Candidate – complete the form and submit. Once you have been setup, you can return to the EMPLOYERS PAGE and then you should view the page without any error messages.

Refunds

  • What is your Refund Policy?

    We do not issue refunds for any reason after purchase has been made. All sales are final.